General Rules

We are committed to providing a smooth and transparent shopping experience. Please review our general guidelines, which cover order handling, eligibility for returns, and timelines for processing.

Return by Mail

Customers can return eligible items by mail using our return process. Ensure items are securely packaged and follow the provided instructions to guarantee safe and timely processing.

Return In Store

Prefer to return your items in person? Visit any of our store locations with your receipt or order confirmation for a quick and convenient return experience.

Gift Return

Returning a gift? We offer easy, hassle-free gift returns. Items must meet our standard return conditions, and you may choose between store credit or an exchange.

Exchange

Need a different size, color, or product? Our exchange policy makes it simple. As long as the item is in its original condition, we’ll help you find the right replacement.

Refunds

Once we receive and inspect your return, refunds will be processed to your original payment method. Please allow a few business days for the credit to appear on your account.